How should I prepare for my cruise?
For all online bookings/payments:
You do not have to print your “order form” when making an online booking. You can simply write down the name under which the booking was made, along with the 5-figure order number, on a scrap of paper… Why not help save the planet ;-)!
What should I bring?
Bring sunglasses, a hat and sunscreen, as well as a windcheater.
Remember to bring a camera and/or video camera (with fully charged batteries!) so you can bring back wonderful memories of your trip. For offshore trips (seabird, whale & dolphin-watching), binoculars are not essential as the animals are close to the boat, but they come in handy for scanning the horizon.
Stay hydrated all day long. Bear in mind that sodas, water and coffee are on sale on board. Take care to protect yourself from the sun’s rays (cap, sunscreen, sunglasses)
Access for people with disabilities:
All the sea cruises are accessible to people suffering from the following disabilities: visual, auditory or mental and accompanied by a carer. For people with reduced mobility, the boat can accommodate two conventional wheelchairs (no motorised wheelchairs for accessibility reasons). Those people are strongly advised to avoid embarking on the “Barbecue and swimming” cruises as well as the “Whale and dolphin-watching” and “Sing with the dolphins” cruises, due to the toilets being too narrow to allow wheelchair access.
Regarding the Port Vendres/Collioure cruise, please note that the little train is not equipped to carry passengers with disabilities. No type of wheelchair can be brought onto the train. Transport to Collioure will need to be arranged (at your expense).
Although the catamaran is considered the most comfortable type of ship to travel in, we strongly advise anyone prone to seasickness, or travel sickness in general, to take anti-nausea medication before boarding, such as Mercalm (available at French chemists – take one 30 minutes before departure) or Cocculine (homeopathic – take one on the eve of your trip). We feel this recommendation is essential in order to avoid “spoiling” your sea trip. Please also remember to eat a wholesome breakfast and cover yourself up. Avoid eating fatty foods or simply eating too much. It’s always better to spend your time out on deck rather than inside the nacelle.
Boarding is always 20 minutes before departure. Meet us at the relevant boarding location (see “Contact/access“).
Car parks in Canet en Roussillon:
Off season (01 April to 30 June and 01 September to 31 October):
In Canet en Roussillon, the Ajaccio and Bastia car parks are free of charge.
In the summer season (01 July to 31 August):
In Canet en Roussillon, a charge applies at the Ajaccio and Bastia car parks and they are metered.
The cheapest solution is to park at the “Mole Nord” car park on the left shore.
But first, consider dropping your family off at the Bastia car park (closest car park to the Navivoile catamaran dock – Bastia car park located behind the harbourmaster’s office), then drive around the harbour and park at the “Mole Nord” car park. Then take the “Pass’Port” shuttle that goes between the two sides of the harbour. “Pass’Port” shuttle fare: about €1.50. The “Mole Nord” car park is free.
If you don’t have time, park at the “Bastia” car park!
Car parks in Port Vendres:
The 2 official car parks in Port Vendres are located less than 5 minutes from the NAVIVOILE pier.
- Place De l’Obélisque car park (in front of NAVIVOILE, 100m away ). Metered car park.
- François Joly car park (opposite the tourist office and 300m from NAVIVOILE). Free car park but often full!
Parking is also allowed along the Quai du Fanal (head towards the fishing harbour, “port de pêche”). Free spaces.
On board safety rules:
No smoking is allowed on board EXCEPT in the smoking area at the back on the port side. Thank you !
Interdiction de courir, sauter sur les filets et de se bousculer.
Shoes must be removed before going on the nets located at the front between the two floats (maximum of 6 people per net).
Always hold on with one hand when moving along (“one hand for you and one hand for the boat”!).
The life jackets are located in the nacelle, stored inside the benches.
Two lifeboats are located at the back of the ship (2 x 50 seats).
On the “Barbecue and swimming” and “Sing with the dolphins” cruises, we would like to remind you that swimming is unsupervised and is entirely your responsibility. Parents, please do not leave your children unsupervised on the deck or during swimming.
Children under 4 years old are welcome on board. However, we recommend choosing short to medium-length cruises (under 5 hours) rather than long cruises (over 5 hours) if you have young children (under 2 years old). Regarding the Port Vendres/Collioure cruise, with a free stopover at Collioure and the little train ride included, we would like to remind you that pushchairs are not allowed on the little train (including buggies). Consequently, we recommend wearing a baby carrier on your front or back so you can relax and enjoy your stopover in Collioure. If necessary you can hire “ultra-compact” pushchairs when you booking your cruise tickets. Parents, please do not leave your children unsupervised on deck or during swimming (“barbecue and swimming” cruise).
Aboard the little tourist train for Port Vendres and Collioure:
For safety reasons in the event of emergency braking, children under 4 years old must sit on a parent’s lap.
Large items of luggage are not allowed on the little train (cool boxes, suitcases, etc.). Only rucksacks and handbags are allowed.
Pushchairs are not allowed on the little train (including buggies). However, passengers can hire “ultra-compact” pushchairs when booking their cruise tickets, subject to available stock.